Use the resources below to find answers to questions about the products and services that your organization has licensed from Thomson Reuters.
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PAYER SOLUTIONS FOR EMPLOYERS, GOVERNMENT, AND HEALTH PLANS (formerly offered by Medstat)
- Customer Support
Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
PROVIDER SOLUTIONS (formerly offered by Solucient and Medstat)
- Customer Support
Submit or review support issues, find product information and updates,
find solutions to common product issues, maintain personal contact information.
- Online Communities
- Product Training
CLINICAL EVIDENCE SOLUTIONS (formerly offered by Micromedex)
- Support Web Site
For product information, including Knowledge Base Articles, FAQs, System Requirements, and Product Training, please visit our support site.
- Email
- International +1 651-244-4000
- Product Training
PDR SOLUTIONS
CLINICAL WORKFLOW SOLUTIONS (formerly offered by MercuryMD)
- Customer Support Login
Submit or review support issues, find product information and updates, find solutions to common product issues, maintain personal contact information.
- Support Web site
For product information, please visit our support site.
PRODUCT SUPPORT FOR PHARMACEUTICALS
- For Inpatient View and/or Outpatient View, please contact your Service Account Managers
- For solutions formerly offered by Micromedex, please see above
- For all other product inquiries, please use the contact numbers in the upper left-hand side of this page
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